Privacy Policy

Privacy Policy

Collection of your personal information
Most of our website can be viewed without providing personal information. However, submitting a ‘contact us’ request requires entering your name, phone number, email address and postcode.

Murray Pest Control business customers are required to submit identifiable information about their company in order to access our online reporting features. This information is gathered offline, when entering a written agreement for a commercial pest control program provided by Murray Pest Control.

Use of your personal information
We use the information you provide only to respond to your enquiry or provide the service requested.

We use return email addresses to answer the email we receive or to correspond with you if you have indicated a preference for email contact.

We do not share any of your personal information with outside parties.

Each site visitor is measured with non-personally identifiable information, including but not limited to browser type, operating system, pages viewed while browsing, page access times and referring website address. This information is used solely for the purpose of gauging visitor traffic and trends.

Customer privacy
If you purchase Murray Pest Control services, your personal information is recorded and stored within our own, secure customer software program. We operate strict firewall, security encryption and backup protocols to protect customer information.

No customer information is shared with outside parties.

Telephone credit card payments are processed in house utilising NAB Transact software. Your credit card information, once processed, cannot be viewed, accessed or stored by Murray Pest Control.

Changes to this Privacy Policy
Murray Pest Control may amend this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing your personal information
You have a right to access your personal information. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Murray Pest Control reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us
Murray Pest Control welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy or would like further information, please contact us.

Post:
Attn: Privacy Policy
Murray Pest Control
PO BOX 2263
Kent Town, South Australia 5071
Phone: (08) 8334 1000
Email: admin@murraypestcontrol.com.au